General Terms and Conditions (GTC)
VERONIKA MARBACHER
Grossmünsterplatz
8001 Zurich
Switzerland
Authorized representative
Veronika Marbacher
Company name: Veronika Marbacher
1. Scope
These General Terms and Conditions (GTC) apply to all services provided by Veronika Marbacher (hereinafter referred to as "Veronika Marbacher") between Veronika Marbacher and her clients.
2. Services
Veronika Marbacher offers health services in the field of medical massages. The exact services result from the individual agreements between Veronika Marbacher and the client.
3. Appointments & Cancellations
Appointments are made by arrangement. Clients are asked to cancel agreed appointments by phone or WhatsApp at least 24 hours before the appointment. No-shows without excuse or later cancellations will be charged.
4. Terms of payment
Payment for the services provided is made after each treatment directly on site in cash or Twint.
5. Price adjustment & health insurance recognition
Health insurance companies recognize this. Veronika Marbacher reserves the right to adjust prices. Clients will be informed of any changes in a timely manner.
6. Cancellations & Delays
Clients are requested to cancel appointments at least 24 hours before the appointment. Delays may affect the treatment time; there is no entitlement to an extension of the treatment time.
7. Liability
Medical massages are a gentle, very effective method, but no guarantee can be given for specific results. Veronika Marbacher is not liable for any consequences related to the treatment.
8. Data protection
Veronika Marbacher is committed to protecting the privacy and personal data of clients. For more information, please see our privacy policy.
9. Severability Clause
Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a legally permissible provision that comes closest to the economic meaning and purpose of the invalid provision.
10. Changes to the Terms and Conditions
Veronika Marbacher reserves the right to change these terms and conditions at any time. Changes will be communicated to the client in good time and will come into effect with the client's consent.
11. Jurisdiction & applicable law
Swiss law applies. The place of jurisdiction for all disputes is .
Zurich, April 2024